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ac600 collects and processes your information to keep your account running — from login and wallet activity to payment records through Rocket and Upay. This policy explains what we collect, why we collect it, and what choices you have, with access depending on your local law and eligible regions.
When you open an account, we collect the details you submit — your name, contact information, and the credentials you use to log in. As you use the platform, we also record transaction activity: deposits made through Rocket, withdrawals processed via Upay, and the timestamps attached to each action in your wallet history. We store device and session data — browser type, operating system, and connection details — to keep your account secure and to detect unusual activity. Cookies and similar tools track your session state so you stay logged in and so the pages load in the right language for Bangladesh. We do not sell your personal data to third parties. Data shared with payment processors like Rocket and Upay is limited to what those providers require to complete your transaction. Our data handling depends on the applicable laws of your jurisdiction and eligible regions; we update this policy when those requirements change. If you have questions about a specific data point or transaction record, you can raise it through the support routes listed on this page.
This policy covers data collected when you register, log in, or update your account details on ac600. That includes the email, phone number, and verification information you submit directly through the account page — any changes you make there fall within this policy's scope.
Deposits and withdrawals processed through Rocket or Upay generate transaction records that this policy governs. We retain those records as part of your account history. What the payment provider does with its own copy of that data is governed by that provider's own privacy terms, not ours.
Pages you visit, game sessions you open, and navigation actions you take on the platform are logged at a session level. This covers activity within ac600 only. Content you access on linked external sites — including payment provider portals opened in a separate tab — is outside our scope.
Services that operate independently — including mobile wallet providers, browser makers, and network carriers — have their own data practices. We are not responsible for how those parties collect or use your data. Check their policies directly if you want to understand their handling of your information.
You have practical options when it comes to the data we hold. The account settings page shows the profile details currently on record — name, contact fields, and login credentials — and you can edit most of these directly without contacting support. For transaction history, your signed-in wallet section lists every Rocket and Upay entry with dates and amounts, so you can check any record yourself before raising a question. If something looks wrong, reach out through the support route; we will review it and correct factual errors where the data is within our control. Requests to access a full copy of your data, or to ask about data deletion, go through the same support channel. Availability of specific rights depends on the laws of your jurisdiction and eligible regions — not every right applies in every location, and we handle each request in line with what local law requires.
Open your signed-in account area and go to wallet history to see every transaction on file. Rocket and Upay entries are listed separately with timestamps. No support request is needed to view your own history — it is visible directly in your account.
Update your name, contact number, or email through the account settings page. Fields that cannot be edited directly — such as your registered identity details — require a support request with a brief explanation of the correction needed.
If you want to know exactly what data we hold about you, or how a specific record was created, submit a query through our support channel. Include your account identifier and the specific data point you are asking about so we can locate it quickly.
Requests relating to data deletion or restriction are handled via support, subject to what local law in your jurisdiction permits. We will acknowledge your request and explain what is possible given the applicable legal requirements for your eligible region.
The live chat widget on the ac600 site connects you directly to a support agent. For privacy questions, describe the specific data point or account record you are asking about so the agent can route your query correctly.
Send your privacy query to the support email address listed on the ac600 contact page. Include your account identifier and the nature of your request — data access, correction, or a general question about this policy.
The ac600 help centre contains published articles on account data, wallet records, and how to navigate your account settings. Check there first for answers to common questions before submitting a support request.
We use session cookies to keep you logged in and to remember your language and region settings. Persistent cookies help us understand how pages are used so we can fix navigation issues. You can clear cookies through your browser settings; doing so will log you out and reset your preferences.
Your login credentials are stored in hashed form — we cannot read your password directly, and neither can support staff. If you suspect unauthorised access, change your password through the account page immediately and contact support through live chat so we can review your login history.
Transaction records — including Rocket deposits and Upay withdrawals — are retained for as long as required by the laws of applicable jurisdictions. Account profile data is kept for the life of your account and for a period after closure as required by those same rules.
When this policy changes, we post the updated version on this page with a revised date at the top. Continued use of your account after a policy update means you have had the opportunity to review the changes. For significant changes, we may send a notice to the contact details on your account.
These questions cover what we get asked most about how personal data is handled, what rights you have, and how to act on them. If your question is not here, reach out through the support routes above.
We collect the registration details you submit — name, phone number, email — plus the device and session data generated when you log in. Once your account is active, we also record wallet activity including Rocket deposits and Upay withdrawals. You can see a summary of your stored transaction data in the wallet section of your account.
Yes. Your signed-in wallet history shows every deposit and withdrawal on record, including entries processed through Rocket and Upay. The list is date-ordered and includes the status of each transaction. No support request is needed to view it — open your account and navigate to the wallet section directly.
We share data with payment processors only to the extent needed to complete your transaction. Rocket and Upay receive the payment details required by their systems. We do not sell your personal data. Any third-party tool used for site analytics receives aggregated or anonymised data, not your account identifiers.
Most contact and profile details can be edited directly on the account settings page. If a field is locked — for example, your registered identity details — raise a correction request through live chat or the support email. Include your account identifier and explain what needs to change so the team can locate the right record.
Retention periods depend on the legal requirements of your jurisdiction and eligible regions. Transaction records are typically kept for a defined period after account closure to meet those obligations. If you want to know the specific retention window that applies to your account, ask through the support email and we will confirm what local law requires.
Use the live chat on the site or the support email address on the ac600 contact page. Describe the data point or record in question and include your account identifier. For formal requests — data access, correction, or questions about deletion — email is the most reliable route as it creates a written record of your request.