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This page sets out the legal basis on which ac600 operates and the conditions that apply to your account. Access and eligibility depend on your local law and the eligible regions in which ac600 is available — read these terms carefully before using the platform.
ac600 operates under conditions that vary by region. Whether your account access is permitted, restricted or subject to additional steps depends entirely on the law that applies where you are located. We do not make claims of eligibility on your behalf — that determination rests with you and the applicable legal framework in Bangladesh or any other eligible region. Your account wallet, including any Rocket or Upay transactions logged within it, is governed by the payment and account terms you accepted at registration. Those terms interact with this legal policy: where they conflict, the more specific document applies to the specific transaction or account event in question. Cookies placed during your session are governed by our separate privacy notice, which you can access from the footer. We retain transaction records — including Rocket deposits, Upay transfers and any wallet adjustments — for the period required under applicable law and our internal data-retention schedule. We do not share these records with third parties except where law or a dispute-resolution process requires it. If you believe a record is inaccurate, you have a right to raise a correction request through the support channels shown on this page. All rights are subject to verification of your account identity.
Not everything on the platform is covered by this single legal document. Understanding the scope protects you from misreading which rule applies to which situation.
Your right to open, use or close an account on ac600 is covered here. This includes identity verification steps, account suspension conditions and the process for requesting account closure. Access itself depends on your local law and eligible region — we cannot override that.
Deposits and withdrawals made through Rocket or Upay are governed by our payment terms, which sit alongside this policy. The legal policy sets the overarching obligation framework; the payment terms carry the specific limits, verification requirements and dispute steps for each wallet route.
Game titles, promotional notices, odds displays and lobby content are covered by this policy as platform-owned material. You may not reproduce, redistribute or commercially use any content from ac600 without written permission. This applies equally to desktop and mobile browsing sessions.
Links to payment processors, game studios or external support tools are not covered by this policy. Once you leave ac600 or interact with a third-party interface, that service's own terms govern the interaction. We are not responsible for third-party practices or data handling.
This policy is not just a set of restrictions on your use — it also creates obligations on our side and gives you practical actions you can take. You have the right to review the transaction records held in your account wallet at any time by logging in and checking the history section. If a record appears inaccurate — for example, a Rocket deposit shown at the wrong amount or a Upay transfer listed under the wrong date — you can raise a correction request directly through our support channel. We will review the request against the payment record on file and respond through the same channel. You also have the right to ask what data we hold on your account, request that outdated or incorrect details be updated, and ask for an explanation of any account-level decision that affects your access. We aim to handle these requests within the timeframe our operational capacity allows, without prejudice to any legal deadline that applies.
Log in and open the account history section to see all wallet activity, including Rocket and Upay transactions. The record shown there is what we hold on file for your account.
If your registered name, contact detail or wallet reference is wrong, raise a correction request via support. We verify the change against your original registration documents before applying it.
If any clause in this policy is unclear or you think a decision affecting your account was applied incorrectly, contact us through the published support route and reference the specific section or transaction in question.
Where your access is restricted due to regional eligibility, contact support for clarification on what documentation or verification steps, if any, apply to your situation under local law.
These are the contact routes published on ac600. Use the one that fits your query — account record questions, policy clarifications and correction requests all reach our team through these channels. We do not publish channels we cannot staff, so use what is listed here.
Open the chat widget visible on the account page. It connects you to our support team for policy questions, account record queries and correction requests. Quote your account reference number at the start.
Send your policy or data query to the support email address listed in the footer. Include your account username and a clear description of the request. Email is suitable for formal correction or access requests.
The help centre in the footer carries published articles on account terms, wallet rules for Rocket and Upay, and the steps for raising a rights request. Check there first — many policy questions are answered without needing direct contact.
We handle your account data according to the obligations this policy and our privacy notice together create. Here is how each key area works in practice.
We collect only the data needed to run your account and process transactions via Rocket, Upay and other configured wallet routes. We do not sell account data to marketing third parties. Your data is used for account management, legal compliance and dispute resolution only.
Session cookies are set when you browse ac600 on mobile or desktop. These track login state and language preference only. You can manage cookie settings through your browser controls; blocking certain cookies may affect account functionality.
Transaction records — including every Rocket deposit and Upay transfer linked to your account — are retained for the period required by applicable law. After that period, records are deleted or anonymised. You can request a copy of your records through the support email before they reach that threshold.
When this policy changes materially, we post a notice in the account area. Continued use of the platform after that notice constitutes acceptance of the updated terms. If you disagree with a change, raise the point with support or close your account before the effective date.
These are the questions we receive most often about the legal policy, account rights and data handling on ac600. If your question is not here, contact support through the channels listed above.
Access and policy applicability depend on your local law and the eligible regions where ac600 operates. This policy applies to accounts that are opened and used within regions where the platform is available. Confirm eligibility under your local law before relying on account access.
Log in to your account and navigate to the account history section. All wallet activity — including Rocket deposits, Upay transfers and any adjustments — is listed there in date order. That record reflects what we hold on file for your account at the time you view it.
Raise a correction request through live chat or the support email address in the footer. Include your account reference, the transaction date and the amount shown. We check the record against the payment data on file and reply through the same channel you used to contact us.
Yes. Send a data inquiry to the support email address in the footer, with your account username. We will confirm what data categories we hold, the purpose for holding them and the retention period that applies. This right is subject to identity verification before we release any details.
We post a notice in the account area when the policy is updated in a material way. Continuing to use the platform after that notice means you accept the revised terms. If you want to review the change before deciding, contact support or check the updated version linked from the footer.
Wallet details are used only to process your transactions and maintain your account record. We do not share them with marketing third parties. Sharing to legal authorities or dispute-resolution processes may occur where applicable law requires it — that is explained in our privacy notice.